Your skin deserves the same standard you would expect from skincare. We prioritise medical-grade silicone because it is non-porous, hypoallergenic for most people, and easy to sanitise.
Phthalate-free means no softening chemicals that can leach over time. If a product feels suspiciously sticky or smells strongly of plastic, that is a red flag — we do not stock those finishes.
Water resistance ratings like IPX7 tell you how to clean safely. Fully submersible toys can be rinsed under the tap; others need a damp cloth around charging ports.
Every Livemacy product is checked before dispatch. If a batch ever fails our hygiene standard, it does not ship — full stop.