Our policy

Privacy & Security

Your privacy is not a feature we market — it is how the store is built. We collect only what we need to deliver your order and never sell your data.

Last updated 2026-01-01

Information we collect

Name, phone number, email, and shipping address to fulfil orders.
Payment metadata processed securely through our payment partners — we do not store full card numbers.
Optional newsletter email if you opt in.
Basic analytics to improve the site (aggregated, not sold).

How we use your data

Process and deliver orders, send tracking updates.
Respond to support requests.
Send marketing only if you explicitly subscribed.
Prevent fraud and secure the platform.

Discreet billing

Charges on your statement appear under a neutral business descriptor (e.g. XYZ Pvt. Ltd). Livemacy and product names do not appear on bank or card statements.

Data sharing

We share delivery details only with courier partners to complete shipment. We do not sell, rent, or trade customer lists to third-party marketers.

Your rights

Request a copy of data we hold about you.
Ask us to correct or delete account information (subject to legal record-keeping).
Unsubscribe from marketing anytime via link or email.

Security

Checkout runs over HTTPS. We follow industry practices for access control and payment tokenisation. No system is perfect — if you suspect unauthorised activity, contact us immediately.